To connect your bank accounts, follow these steps:
In the Parker app, click on "Integrations" located at the top right corner, and then choose "Financial Institutions" from the dropdown menu.
Click on "Add Bank or Card" to initiate the process of connecting your bank account.
From the dropdown menu, select your bank and follow the on-screen instructions to complete the connection.
If you encounter any issues during this process:
Try using an alternate connector by pressing [control] + [shift] + [B] on the page where you connect your bank account. This shortcut will open the alternate connector experience, allowing you to choose between connectors like Plaid, Teller, or MX.
Should you continue to face difficulties in connecting your account, don't hesitate to contact our support team at [email protected]. We can assist with a manual statement collection method. Please be aware that if you switch to this method, you will need to upload your bank statements to Parker every month. Our team will send you reminder emails to help you stay on track.